It remains to be seen whether Blizzard is able to recover carn’s character or, even if it is able to, whether it would be willing to. The clip of carn's disconnect is sure to fuel complaints about Blizzard’s decision to make Diablo 4 unplayable offline. It’s a heartbreaking moment given the time and effort carn put into the character, which is set to be immortalised on Blizzard’s Lilith statue as part of the race to max level Hardcore challenge.Īnd the scene is a stark reminder of the perils of always-online video games. Then, after an extended period of silence: "I don't know who I'm even supposed to talk to about this." “This is the one thing when I was playing the beta that I was praising Blizzard for," carn says. He then spends some time searching Diablo 4’s menus for a trace of his character, to no avail. After logging back in, carn discovered his max level Hardcore Barbarian was gone, leaving him no option but to create another character and start all over again.ĭiablo 4’s Hardcore mode features permadeath, which means if a character dies it’s gone for good.Ĭlearly upset and confused, carn wonders whether he has suffered a distributed denial-of-service (DDoS) attack. Souaïb ‘carn’ Hanaf was livestreaming Diablo 4 when the game disconnected.
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